Privacy Policy

eSchoolOS (School ERP App)

1. Introduction

At eSchoolOS, we value the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect the personal and institutional information when schools, administrators, teachers, parents, and students use our School ERP Management System.

By using eSchoolOS, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from users:

Name of student, parent, teacher, and administrator
Email address
Phone number
Address
Date of birth (for student records)
Profile photos (optional)

2.2 Academic Information

Our system may store academic related data including:

Student attendance records
Examination results and grades
Homework and assignment records
Class schedules and timetables
Behavior or disciplinary records

2.3 Institutional Data

Schools using our platform may upload and manage:

School information and settings
Teacher and staff details
Class and subject information
Student enrollment data

2.4 Payment and Transaction Data

If schools enable online payments through the system, we may collect:

Payment transaction details
Fee payment records
Billing information

Note: Payment card information is processed securely through third-party payment gateways and is not stored on our servers.

2.5 Technical Information

When users access the platform, we may collect:

Device type
Browser information
IP address
Log files
Usage analytics

This helps us improve system performance and security.

3. How We Use the Information

The collected information is used to:

Provide and maintain the School ERP services
Manage school operations efficiently
Enable communication between schools, teachers, parents, and students
Process payments and maintain financial records
Improve system functionality and user experience
Ensure security and prevent unauthorized access

4. Data Security

We implement industry-standard security measures to protect user data including:

Secure server infrastructure
Data encryption where applicable
Access control and authentication systems
Regular security monitoring

While we strive to protect your information, no method of internet transmission is completely secure.

5. Data Sharing and Disclosure

We do not sell or rent personal data to third parties.

Information may only be shared in the following situations:

With the respective school administrators managing their institution
With trusted third-party service providers necessary for system operation (such as payment gateways or hosting providers)
When required by law or legal authorities

6. Data Retention

User and institutional data will be stored for as long as the school account remains active or as required to provide services. Schools may request data deletion or export according to applicable policies.

7. User Rights

Users may have the right to:

Access their personal information
Request correction of inaccurate data
Request deletion of personal data where applicable
Contact the school administration regarding their stored records

8. Children's Privacy

Since the platform is used by educational institutions, student data may be stored as part of academic records. Such information is managed and controlled by the respective schools and is used strictly for educational and administrative purposes.

9. Third-Party Services

Our platform may integrate with third-party services such as:

Payment gateways
Email or notification services
Cloud hosting providers

These third parties have their own privacy policies governing the use of their services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with the revised effective date.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:
8432166666